01 Who we are
Research first.
When buyers ask ChatGPT, Perplexity or Google which product to choose, the answer is assembled from a handful of sources. Which sources, and why, decides which brands are named. Very little of the advice on the subject states a sample size. We set up Citation Research to measure it properly and to publish the results with the method attached.
The same measurements run our client work. A study tells us which kinds of pages engines trust; an audit tells us which pages, for one company’s questions; outreach puts that company on them.
02 Independence
How we keep the research honest.
- Our studies are not for sale. Clients can commission research about their own category, published under their name or ours, but they do not choose the findings.
- Methods are published. Every study links to the protocol it followed, and its data is released or available on request.
- Conflicts are disclosed. When a client of ours appears in a study, the study says so.
03 Outreach
One named address.
All outreach for clients is sent by a person on our team from outreach@citationresearch.com. If you received a message from us and want to know who it was for, write to us and we will tell you. Read the outreach policy.
04 Contact
Write to a researcher.
- Research and client work
- research@citationresearch.com
- Outreach questions
- outreach@citationresearch.com