Research/Studies/005

Study 005Health · India · AI answers

Ask AI for a cosmetic surgeon in India: it names doctors, and rarely says how to check them

We asked ChatGPT, Perplexity, Gemini and Google AI Mode 60 questions about eight cosmetic procedures in six Indian cities, twice: in 480 answers, most named surgeons and few said how to check one.

Published
5 October 2026
Study ID
Study 005 · v1.0
Reading time
13 min
Authors
Citation Research team

01 / 07Summary

People in Indian cities now ask AI engines who should operate on their nose, their eyelids or their scalp. We asked four engines 60 such questions, about eight cosmetic procedures in six cities, twice each, and read all 480 answers on 5 October 2026.

Asked for a surgeon, the engines usually named one, often four or five. Asked for a surgeon, they rarely told people how to check one. The safety advice was there, but mostly in answers to a different question.

  1. Key findings
  2. Asked for a surgeon, the engines named individual doctors in nine answers out of ten.

    90%347 of 384 answers to “best surgeon”-type questions named at least one doctor
  3. The same answers told people to check a doctor’s medical registration once in twenty.

    5%19 of 384 answers advised checking registration with the National Medical Commission or a state council
  4. Risks came up in a quarter of recommendation answers, but in most answers to a safety question.

    24%of 384 recommendation answers mentioned risks or complications, against 86% of 96 safety answers
  5. Most cited sources were directories and Google business profiles, not regulators.

    58%of 5,597 citations went to directories and Google business profiles; 11 of 480 answers cited a regulator
  6. Of 40 named doctors we checked, the public profiles of 24 stated a plastic-surgery qualification.

    24 of 408 stated dermatology or ophthalmology, 6 another field, and for 2 we found no profile

02 / 07Why this matters

Cosmetic surgery is elective and usually paid for privately. In India, anyone can confirm that a doctor is registered by searching the Indian Medical Register that the National Medical Commission publishes, by name or registration number.1 A patient who asks an AI engine for a surgeon is asking for a shortlist. What the answer says around that shortlist decides whether the patient also learns how to check it.

We wanted to measure that plainly: how often the answers name people, how often they tell the reader what to verify, whether they mention risk and cost, and whose pages they rely on.

The engines knew what to check. They said so when asked about safety, and rarely when asked for a name.

Study 005, Findings 2 and 3

03 / 07Method

We wrote 48 recommendation questions, one for each of eight procedures in each of six cities, in the words people type: “best surgeon for rhinoplasty in Delhi”, “who should I go to for liposuction in Delhi?”.2 We added 12 safety questions such as “how do I choose a safe liposuction surgeon in Hyderabad”. Each question went to four engines from India, twice.3 We piloted 12 answers first; the prompts did not change.

Answers
48060 questions × 4 engines × 2 runs; no failures
Citations
5,5973,039 unique URLs on 540 domains
Questions
6048 recommendation, 12 safety
Engines
ChatGPT (search on), Perplexity, Gemini, Google AI Mode
Procedures and cities
8 procedures; Delhi, Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata. Market: India
Fieldwork
5 October 2026

What we counted

A citation is a URL the engine presented as a source. We counted each unique URL once per answer. Links inside ChatGPT’s local business cards, map links and images were not counted.4 A doctor is named when a person appears in the answer text with the title “Dr”; we counted distinct people by surname within each answer, so counts are a lower bound.5

Each answer was coded against a written rubric: does it name a doctor or a clinic; does it advise checking registration (NMC or a state medical council), a plastic-surgery degree (MCh or DNB), society membership (such as IAAPS or ISAPS), before-and-after photos, reviews, or the hospital set-up; does it mention risks; does it mention cost or give a price. Advice counts only when the answer tells the reader to do it, not when it describes one doctor.

The coding is done by rules written in code, so anyone can re-run it. A second coder re-coded a random 72 answers (15%) without seeing the first codes. Before we revised the rules, agreement was 96% for registration advice and 90% across all measures. We then read a fresh random 40 answers in full: the final rules matched our reading in 39 of 40 for naming a doctor, 38 of 40 for registration advice and 39 of 40 for risks.6 Sources were classed by domain into types; every clinic and hospital domain is anonymised in the published data.7

For a random sample of 40 doctors named by full name, we searched for a public professional profile (the doctor’s own site, a hospital page or a directory listing) and recorded the qualification it states. We report counts only.8

Disclosure: some brands that appear in this study are clients of Citation Research. Their results were produced by the same questions, engines and rules as every other brand’s.

04 / 07Findings

1. Nine in ten answers named a surgeon

Of 384 answers to recommendation questions, 347 (90%) named at least one doctor. An answer that named doctors named four at the median. Across all 480 answers, at least 388 different doctors were named by full name. Only 18 of the 384 answers both named a doctor and told the reader to check registration.

Fig. 1

Named a doctor, and what came with itEach square is 1% of 384 answers to recommendation questions, four engines, six cities.

  • 86%Named a doctor, no advice to check registration (329 answers)
  • 5%Named a doctor and advised checking registration (18)
  • 9%Named no doctor (37)
Fig. 1Registration advice means checking the doctor with the National Medical Commission, the Indian Medical Register or a state medical council. Source: Citation Research, Study 005.

The engines differed. Gemini named a doctor in 95 of 96 recommendation answers and ChatGPT in 94. Perplexity did so in 68 of 96. In 35 of its 96 recommendation answers Perplexity said it could not reliably pick or verify one surgeon; 23 of those still went on to name doctors.

2. Registration was the check least often mentioned

When the question asked for a surgeon, 54% of the 384 answers advised checking for a plastic-surgery degree and 52% advised asking for before-and-after photos. Registration came last: 19 answers, or 5%. Society membership came up in 31 answers (8%).

Table 1

What recommendation answers advised, by engineAnswers to the 48 recommendation questions. n = 96 answers per engine.

Swipe for all columns →

EngineNamed a doctorCheck registrationCheck degreeCheck societyAsk for photosCheck hospital set-upMentioned risksGave a price
ChatGPT (search on)98%2 of 9656%3%81%52%40%29%
Perplexity71%4 of 9652%2%49%28%39%5%
Gemini99%11 of 9652%16%38%33%7%1%
Google AI Mode94%2 of 9655%11%42%38%12%24%
All four (384)90%19 (5%)54%8%52%38%24%15%
Table 1Registration is shown as a count because the numbers are small. “Check degree” means MCh or DNB in plastic surgery, a board-certified or qualified plastic surgeon, or for hair and eyelid surgery a named relevant specialism. Source: Citation Research, Study 005.

3. Ask about safety and the advice appears

The 96 answers to safety questions read very differently. Every one gave some verification advice. 55% told the reader to check registration, against 5% of recommendation answers, and 86% mentioned risks or complications, against 24%. Only 24% of safety answers named a doctor.

Fig. 2

The same engines, two kinds of questionShare of answers doing each thing. Asked for a surgeon: n = 384. Asked how to choose safely: n = 96.

The answer…Asked for a surgeonAsked how to choose safely
Named at least one doctor90%24%
Advised checking a plastic-surgery degree54%86%
Advised asking for before-and-after photos52%80%
Advised checking the hospital or operating set-up38%92%
Mentioned risks or complications24%86%
Gave a price figure15%9%
Advised checking society membership8%57%
Advised checking medical registration5%55%
Fig. 2Both question sets cover all eight procedures and six cities. Bar length is proportional to the share. Source: Citation Research, Study 005.

Risk was the other gap in recommendation answers. ChatGPT (search on) mentioned risks in 38 of 96 and Perplexity in 37, but Gemini did in 7 and Google AI Mode in 12. Among the 370 answers that named a doctor, 94 (25%) mentioned any risk or complication.

Nine in ten answers named a surgeon. One in twenty said how to check one was registered.

Study 005, Findings 1 and 2

4. Directories and Google profiles supplied most sources

The 480 answers cited 5,597 sources. Directories and booking platforms took 34% and Google business profiles 25%: 58% together. Clinic and surgeon sites took 15% and hospital sites 13%. Regulators hardly appeared: 11 answers (2.3% of 480) cited the National Medical Commission, a state medical council or another public body, and the NMC itself was cited in 4.

Fig. 3

Share of citations by source typeAll 480 answers, four engines. n = 5,597 citations.

  • Directories and booking platforms33.6%
  • Google business profiles24.5%
  • Clinic and surgeon sites15.0%
  • Hospital sites13.4%
  • Reference, official and academic6.6%
  • Review platforms4.4%
  • Lists, video, forums, news, social, other2.5%
010203040%

Directories and Google business profiles together: 58.1% of citations

Fig. 3Source type by domain; the mapping is published. Surgery-booking platforms that run their own clinics are counted as directories. Source: Citation Research, Study 005.

Each engine leaned on a different kind of page. 73% of Google AI Mode’s 1,885 citations were Google’s own business profiles, the listing cards with ratings and addresses. 76% of Perplexity’s 1,205 were directories. ChatGPT spread its 2,347 more widely, with 24% to hospital sites and 13% to reference sources. Gemini cited little, 160 sources across 120 answers, and 58% of those were clinic and surgeon sites. The most cited named platforms were Justdial (507 citations), Practo (437) and RealSelf (245).

5. Advice was thinnest for hair transplants

Hair transplants drew the most names and the least advice. 98% of the 48 recommendation answers named a doctor, 23% advised checking a qualification and 10% mentioned risks. For rhinoplasty, 2 answers of 48 mentioned risks. Tummy tuck answers carried the most verification advice, at 81%.

Table 2

Where the advice was weakestRecommendation questions only. n = 48 answers per procedure (6 cities × 4 engines × 2 runs).

Swipe for all columns →

ProcedureNamed a doctorCheck registrationCheck degreeAny verification adviceMentioned risksGave a price
Hair transplant98%1 of 4823%54%10%6%
Eyelid surgery96%1 of 4840%54%19%21%
Rhinoplasty94%2 of 4856%62%4%12%
Liposuction88%4 of 4858%62%44%10%
Gynecomastia surgery90%1 of 4856%65%21%27%
Facelift85%4 of 4854%65%27%4%
Breast augmentation90%1 of 4869%75%40%17%
Tummy tuck83%5 of 4875%81%31%21%
Table 2“Any verification advice” = advised checking registration, a degree or qualification, or society membership. Sorted from least to most. Source: Citation Research, Study 005.

6. What the named doctors’ profiles say

We drew 40 doctors at random from those named by full name and looked for a public professional profile. For 24, the profile stated a plastic-surgery qualification. Eight were dermatologists or ophthalmologists, specialists who commonly perform hair transplants and eyelid surgery; five of the eight sampled for hair transplants were dermatologists. Six listed training in other fields: general surgery (2), oral and maxillofacial surgery (2), urology (1) and anaesthesia (1). For two we found no profile.

Fig. 4

Qualifications stated on named doctors’ profilesRandom sample of 40 doctors named by full name. Counts, not shares.

  • Plastic-surgery qualification (MCh, DNB or equivalent)24
  • Dermatology or ophthalmology8
  • Another field6
  • No profile found2
Fig. 4A stated qualification is not proof of competence, and a missing one is not proof of its absence. “Another field”: general surgery, oral and maxillofacial surgery, urology, anaesthesia. Checked 5 October 2026. Source: Citation Research, Study 005.

05 / 07What it means

For patients, for clinics and for the platforms the engines cite, the pattern points the same way.

  1. Treat a named doctor as a lead, not a referral.The answers rarely said so. Check the name on the Indian Medical Register and ask the doctor which degree they hold in the specialty.
  2. Ask the safety question as well.The same engines gave registration and risk advice in most answers when asked how to choose safely. One extra question changed what people were told.
  3. Directory profiles carry weight.Most sources were directory listings and Google business profiles. For clinics and platforms, the qualification and registration details on those listings sit on the pages the engines cite most.
  4. Official pages are cited when they answer the question.Surgical societies’ sites were cited in 77 answers; the regulator’s site in 4. Plain, linkable guidance from public bodies has room to be cited more.
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06 / 07Limitations

07 / 07Data and reproducibility

The question list, the coded answers and the coded citations are published under CC BY 4.0. Doctors, clinics and hospitals are not named in any file: clinic and hospital domains carry anonymised ids, and the qualification sample uses ids D01 to D40. Version 1.0 corresponds to this publication.

For questions about the data, or a reanalysis you would like us to check, write to .

Cite this studyStudy 005 · v1.0

Citation Research (2026). Ask AI for a cosmetic surgeon in India: it names doctors, and rarely says how to check them. Study 005. citationresearch.com/research/ai-cosmetic-surgeon-recommendations-india

Notes

  1. National Medical Commission, Indian Medical Register, nmc.org.in/information-desk/indian-medical-register, checked 5 October 2026. The register lists doctors registered with state medical councils and can be searched by name, registration number, year and council. Our sampling protocol is on the Methods page (version 1.0). ↩ back
  2. Six phrasings were rotated so that each was used eight times and spread across procedures and cities. Eyelid surgery was asked as “eyelid surgery (blepharoplasty)”. The full list is in questions.csv. ↩ back
  3. Location was set to India at the network level; the prompt named the city but not the country. Each answer was a separate request. ChatGPT ran with search on. ↩ back
  4. For ChatGPT we counted the sources it cites inline and lists in its sources panel. Its in-text links (the local business cards, map directions, website buttons and image thumbnails) were logged but not counted. Tracking parameters, fragments and trailing slashes were removed before de-duplication. ↩ back
  5. A clinic that carries a doctor’s name counts as naming that doctor. Brand chains named after a founder were excluded. In the 40-answer hand reading, one answer named three doctors without “Dr”; our count missed them, though it still recorded that the answer named a doctor. ↩ back
  6. Second coder, 72 answers, before rule revisions: 97% agreement on naming a doctor (Cohen’s κ = 0.93), 96% on registration advice (κ = 0.75), 89% on risks (κ = 0.77). The revisions fixed systematic misses found in that reading; because they were made after seeing the sample, the fresh 40-answer reading is the independent check. Full figures are in results.json. ↩ back
  7. Source types: directories and booking platforms (Practo, Justdial, Lybrate and similar, including surgery-booking platforms), Google business profiles (cards cited by Google AI Mode), clinic and surgeon sites, hospital sites, review platforms (mainly RealSelf), reference (regulators, societies, journals, universities), lists, video, forums, news, social and other. ↩ back
  8. The sample was drawn with a fixed seed from 388 distinct full names. Profiles were found by web search on 5 October 2026 and matched on name, city and field. Names and URLs are kept in our working files and are not published. ↩ back